PRIVACY POLICY
Effective Date: August 23, 2025
Last Updated: August 23, 2025
At Gensupplying LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following types of personal information when you interact with our website, services, or place an order:
Contact Information: Name, email address, phone number, billing and shipping address.
Account Information: Login credentials if you create an account with us.
Payment Information: Credit card or payment details (processed securely through third-party payment processors).
Usage Information: IP address, browser type, device information, and browsing activity on our website.
Communications: Messages, inquiries, or feedback you submit through our website or customer service.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill orders.
To provide customer service and respond to inquiries.
To send updates, invoices, or promotional communications (only with your consent where required).
To improve our website, services, and user experience.
To comply with legal obligations and prevent fraudulent activity.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors that process payments, deliver products, or provide IT and marketing services.
Legal Compliance: When required by law, regulation, or valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
Access & Portability: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to your information.
Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
Do Not Sell My Personal Information (CCPA): California residents can request that their information not be sold.
To exercise your rights, contact us at: [email protected] or call +1 888-599-4677.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You may manage or disable cookies in your browser settings.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Gensupplying LLC
1918 102nd Ave, Oakland, California 94603
Email: [email protected]
Phone: +1 888-599-4677
Frequently Asked Questions
Answers to your most common questions about our office supply services.
Do you offer bulk discounts for large orders?
Yes, we provide competitive pricing and bulk discounts to help businesses save on essential office supplies.
How fast is your delivery service?
Most orders are processed within 24–48 hours, and we ensure reliable delivery directly to your business.
Can I request customized stationery with my company’s logo?
Absolutely. We offer custom branding on notebooks, pens, and other stationery products to help you stand out.
What makes Gensupplying LLC different from other suppliers?
We combine high-quality products, personalized customer service, and fast delivery to give your business everything it needs in one place.
Do you work with schools, government offices, and institutions?
Yes, we serve businesses of all sizes, including schools, nonprofits, and government organizations.
What payment methods do you accept?
We accept all major credit cards, purchase orders, and corporate accounts to make your buying process simple and secure.
