TERMS & CONDITIONS
Effective Date: August 23, 2025
Last Updated: August 23, 2025
Welcome to Gensupplying LLC. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms. Please read them carefully.
1. Use of Our Website
You agree to use this website only for lawful purposes.
You may not use this site to engage in any activity that is fraudulent, harmful, or violates applicable laws.
Unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense.
2. Products and Services
All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
Descriptions and pricing of products may change without prior notice.
We strive for accuracy but do not guarantee that all product descriptions, images, or specifications are error-free.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
All payments must be made using approved methods at checkout.
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to cancel or refuse any order at our sole discretion.
4. Shipping and Delivery
Delivery times are estimates and may vary. We are not liable for delays caused by carriers, weather, or unforeseen circumstances.
Shipping costs will be disclosed at checkout unless otherwise stated.
5. Returns and Refunds
Return requests must be made within 30 days of purchase.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Certain products (e.g., customized or clearance items) may not be eligible for return.
Refunds will be processed according to our Return Policy.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Gensupplying LLC and protected by U.S. copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or use our content without prior written consent.
7. Limitation of Liability
Gensupplying LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our total liability will not exceed the purchase price of the product in question.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States. Any disputes will be subject to the jurisdiction of the courts in Alameda County, California.
10. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes indicates your acceptance of the new Terms.
11. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
Gensupplying LLC
1918 102nd Ave, Oakland, California 94603
Email: [email protected]
Phone: +1 888-599-4677
Frequently Asked Questions
Answers to your most common questions about our office supply services.
Do you offer bulk discounts for large orders?
Yes, we provide competitive pricing and bulk discounts to help businesses save on essential office supplies.
How fast is your delivery service?
Most orders are processed within 24–48 hours, and we ensure reliable delivery directly to your business.
Can I request customized stationery with my company’s logo?
Absolutely. We offer custom branding on notebooks, pens, and other stationery products to help you stand out.
What makes Gensupplying LLC different from other suppliers?
We combine high-quality products, personalized customer service, and fast delivery to give your business everything it needs in one place.
Do you work with schools, government offices, and institutions?
Yes, we serve businesses of all sizes, including schools, nonprofits, and government organizations.
What payment methods do you accept?
We accept all major credit cards, purchase orders, and corporate accounts to make your buying process simple and secure.
